Delivery Information

                                                                      DISPATCH & DELIVERY
Welcome to Equipmentsilkshirts.com. Please find our delivery information outlined below. We currently offer delivery options to worldwide.
 
We know you will be awaiting your Equipmentsilkshirts.com purchase with anticipation and we endeavour to deliver to you as quickly and conveniently as possible.
 
Our Customer Services Team are available during store hours, should you need any further information about your delivery.
 
STANDARD DELIVERY
 
Standard Delivery is FREE SHIPPING, takes 5-7 working days to worldwide.
 
Please Note
 
Standard Deliveries take place from Monday to Friday, 8.30am to 6.00pm. Standard Deliveries do not deliver on a Saturday or Sunday.
During Bank holiday periods please allow an extra day for Standard Delivery.
 
EXPRESS DELIVERY
 
Enjoy the option of express delivery by DHL Express. With this option you will receive your purchases in 3-5 working day after dispatch. Express delivery is available Monday - Thursday on all orders placed before 10.00pm and costs £12.99 to worldwide.
 
Please Note
 
Working days are Monday to Friday and exclude Saturdays, Sundays, Good Friday and Bank or Public Holidays.
A signature will be required upon receipt of your item(s) to ensure safe delivery.
A P.O. Box is an insufficient address for any signature service.
Please place your order before 10.00pm in order to ensure next day delivery.
 
 
 
REFUNDS & RETURNS
 
Please contact us before returning the item.
You can return items to Equipmentsilkshirts.com within 7 days of receipt of your order. Please note items must be returned within this time-frame and be in a sale-able condition. This means returning the item to us in its original condition, unused, in its original packaging, with garment tags still attached. 
In order to return your product(s), send an e-mail to Equipmentsilkshirts@gmail.com the reason you wish to return your order, we will reply promptly and instruct you where to return product(s). Do not return to sender. You must contact us before returning any items in order to receive a refund or replacement.
You must send your returned package via courier at your own expense to our warehouse and provide us with a tracking number in order for a replacement/refund to be issued.The customer is responsible for return shipping fees.
All returned items are subject to a 15% restocking fee. Shipping and 10% handling charges are non-refundable.
 
REFUNDS 
 
We will always honor a refund if you are not completely happy with your purchase under the following conditions. It has been returned (either by post or in store) within 7 days of receipt along with proof of purchase. It is in a sale-able condition, this means returning the item to us in its original condition, unused, in its original packaging, with garment tags still attached. Once we have received the returned item(s) we will consider the condition of the goods being returned before authorising refunds or exchanges. After we have accepted your returned items, we will process the refund to your original credit or debit card or store credit card.
 
Order cancellation
 
* Orders cancelled within 24 hours are subject to a handling fee equaling 10% of the item price.Orders cancelled after 24 hours are subject to a handling fee equaling 15% of the item price.Shipped orders can not be cancelled. We thank you in advance for your understanding.
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